A single source of truth for your community answers
ChatDirector turns your FAQs into reliable responses across chat platforms, with the web dashboard as your control plane.
Plans start at $19 per month.
Integrations
Connect to Your Favorite Platforms
ChatDirector integrates with the platforms your community already uses.
Discord
Starter-ready Discord support for community-facing chat.
Slack
Connect Slack to answer questions in your workspace channels.
Features
Everything You Need to Automate Community Support
Reduce repetitive questions and free up your moderators to focus on what matters.
AI-Powered Responses
Ground answers in your approved FAQs. ChatDirector uses AI to match questions to canonical responses and keep replies consistent.
Seamless Integration
Deploy to your community platforms with one click. Your bot works seamlessly across channels, maintaining consistent responses.
Easy Configuration
Set up in minutes with the dashboard. Configure response profiles and channel settings without any coding required.
Analytics & Insights
Track what questions your community asks most. Use insights to improve your documentation and reduce support burden.
Pricing
Simple, Transparent Pricing
Start free with Discord. Upgrade for more responses and features.
Starter
For small communities
1,000 responses/month
- 1 server
- Discord integration
- FAQ management
- Knowledge channels
- Email support
Pro
For growing communities
3,000 responses/month
- 3 servers
- Multiple response profiles
- Advanced analytics
- Website chat widget
- Priority support
Premium
For large communities
15,000 responses/month
- 10 servers
- All Pro features
- Cloud storage connectors
- Audit-ready controls
- Dedicated support
FAQ
Frequently Asked Questions
Everything you need to know about ChatDirector.
ChatDirector connects to your community platform and monitors specified channels for questions. When it detects a question that matches your FAQ database, it automatically responds with the relevant answer using AI to provide natural, contextual responses.
Add Q&A pairs in the dashboard to build your FAQ library. Manual entry is the default, with optional imports available when you enable sources.
Responses use a fixed profile for consistency. You can name the profile and manage FAQs, but we do not support per-channel personalities or custom prompts.
It returns a short refusal that no approved FAQ covers the topic. You can add a new FAQ afterward to improve future responses.
Absolutely. We use industry-standard encryption for all data in transit and at rest. We never share your data with third parties, and you can delete your data at any time.
Ready to ship trusted answers across chat?
Start free with Discord. No credit card required.